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Cathay Pacific Upgrade Experience

A couple of days before my scheduled return flight from Chennai to SF I was thinking about the wonderfully uncomfortable economy seat and decided that it would probably be worth it to pay a fee and upgrade to business. This was on a Friday night (flight was on Sat night) and the Cathay Pacific office in Chennai was already closed so I went to their website to see if I could upgrade online. After spending some 20 minutes looking through their website I had to admit defeat and decide to instead give their office a call on Saturday morning to see if I could do the upgrade over the phone instead.… Read the rest